Online BIS ISI Mark Portal: Registration, Documents and Requirements

Introduction

The Online BIS ISI Mark Portal, which is also commonly known as MANAK Online, is the official digital platform of the Bureau of Indian Standards (BIS) for managing product certification applications and licence-related activities. It allows manufacturers to apply for an ISI Mark licence, submit documents, make payments, track application progress, and communicate efficiently with BIS authorities.

For manufacturers who are planning to sell regulated products in India, understanding how to use the portal is an important part of the BIS ISI certification process. However, successful certification also requires compliance with the applicable Indian Standard, product testing, as well as manufacturing inspection by the BIS authorities.

What is the BIS ISI Mark Portal (MANAK Online)?

The BIS ISI Mark Portal, also called MANAK Online, is the official online platform that has been developed by the Bureau of Indian Standards in order to manage product certification activities.

Earlier, certification-related activities usually involved considerable paperwork and physical communication. MANAK Online has made the application and licence management process much more accessible by bringing several activities onto a common digital platform.

Note: It is important to understand that MANAK Online is an application and licence management platform, not an automatic certificate-issuing website. BIS grants the licence only after the applicable product as well as the manufacturing requirements have been satisfactorily assessed and meet the required regulatory requirements in the Indian market.

Why is the BIS ISI Mark Portal Used?

MANAK Online provides several services to manufacturers as well as existing BIS licence holders. Some of the important activities that can be performed through the portal include:

1. New BIS Licence Application: Apply for an ISI Mark licence under the applicable Product Certification Scheme.
2. Document Submission: Upload company, factory, product and technical documents.
3. Online Fee Payment: Pay applicable application, inspection and licence-related fees.
4. Application Tracking: Monitor the progress of submitted applications and check pending requirements.
5. Licence Renewal: Submit renewal applications for existing BIS licences.
6. Scope Inclusion: Apply for the inclusion of additional product varieties under an existing licence, wherever permitted.
7. BIS Communication: Receive notifications, respond to queries, and communicate with the concerned BIS office.
8. Licence Management: Access relevant services for managing existing licences and their certification-related requirements.

These facilities reduce paperwork and allow applicants to manage several certification activities through a centralised online system.

Who Needs to Use the BIS ISI Online Portal?

The portal is relevant to businesses involved in manufacturing products covered under the BIS ISI Mark Certification (Product Certification Scheme). The following applicants may need to access it:

1. Indian Manufacturers: Domestic manufacturers who are applying for an ISI Mark licence for products covered under voluntary or mandatory BIS certification requirements.
2. Foreign Manufacturers: Overseas manufacturing companies seeking BIS certification to supply regulated products to the Indian market. Foreign manufacturers generally follow the Foreign Manufacturers Certification Scheme (FMCS), subject to product applicability.
3. Existing BIS Licence Holders: Manufacturers who already hold an ISI licence and need to manage renewals, modifications, additional product varieties, or any other licence-related activities.
4. Authorised Representatives: Foreign manufacturers may require an Authorised Indian Representative (AIR) in order to coordinate their BIS certification responsibilities in India, as applicable under FMCS requirements.

Important: Importers and brand owners should not assume that they can independently obtain an ISI mark licence for a product manufactured by another company. Under the product certification framework, the BIS licence is associated with the manufacturing unit and the approved product scope only.

Checklist Before Registering on the MANAK Online Portal

Before creating an account or starting a BIS ISI application, manufacturers should keep certain information and documents ready. This helps avoid incomplete submissions and unnecessary corrections. Here is a complete Pre-registration checklist:

• Company name and business registration details.
• Registered email address and active mobile number.
• Factory name and complete manufacturing address.
• Details of the authorised signatory or applicant.
• Product name, model and technical specifications.
• Applicable Indian Standard (IS number).
• Manufacturing process and machinery details.
• Quality-control and in-house testing facility information.
• Trademark or brand authorisation documents, wherever applicable.
• Applicable product certification guidelines and document checklist.

How to Register on the Online BIS ISI Mark Portal?

Here is a simplified procedure to easily apply on the Manakoline portal: 

• Step 1: Visit the Official MANAK Online Portal

  Visit the MANAK online portal and navigate to the relevant online certification services or Conformity Assessment section.

• Step 2: Create a New Account

  Select the account registration option and enter the requested details, including the applicant's name, organisation information, email address, and contact details.

• Step 3: Complete Account Verification

  Follow the portal's verification instructions in order to activate your account. Keep your registered email address and mobile number accessible for communication.

• Step 4: Log In to Your Account

  After successful registration, log in using your credentials. You can access the available application services through your dashboard.

• Step 5: Select the Applicable Certification Service

  Choose the relevant BIS certification scheme and proceed with the application for the required BIS ISI Mark licence.

• Step 6: Enter Product and Manufacturing Details

  Provide the product information, applicable Indian Standard, manufacturing unit details, and other technical information as requested in the application.

• Step 7: Upload Documents and Complete Submission

  Upload the applicable documents, review the entered information, and complete the submission and payment requirements according to the selected procedure.

Features of the MANAK Online Dashboard

After successful registration and login, applicants can access the Product Certification section through their MANAK Online dashboard. It provides absolute access to important application and licence-management activities. Some key dashboard features include:

The dashboard basically helps manufacturers keep their application records organised and follow the certification process without repeatedly submitting the same information.

Documents Required for BIS ISI Mark Portal Registration

Documentation is surely one of the most important parts of the BIS and ISI mark certification process. The required documents generally depend on the product, applicable Indian Standard, manufacturing location, and application procedure. The following is a general checklist for manufacturers.

A top BIS consultant in India can help businesses prepare the required documents and avoid unnecessary delays and application errors in the procedure.

How Does the BIS ISI Online Application Process Work?

After account registration and document preparation, the manufacturer must complete the actual certification application. The BIS Product Certification Scheme-I provides two application procedures: Normal Procedure (Option 1) and Simplified Procedure (Option 2).

1. Normal Procedure (Option 1)

Under the Normal Procedure, the manufacturer submits the application with the prescribed information as well as applicable documents. The process generally involves:

1. Application submission through MANAK Online.
2. Verification of manufacturing and technical information.
3. Factory inspection by BIS officials.
4. Product sample collection and testing through the applicable testing arrangement.
5. Assessment of manufacturing infrastructure and quality-control facilities.
6. Review of compliance and fulfilment of applicable requirements.
7. Grant of licence and BIS CML number after satisfactory assessment.

This procedure generally involves factory assessment and product conformity verification before the licence is granted to the applicant. Top BIS certificate consultants in Delhi can help you comprehensively with the entire process.

2. Simplified Procedure (Option 2)

Under the Simplified Procedure, the manufacturer basically arranges product testing in advance through an applicable BIS-recognised laboratory and submits the required test report along with the application. The general process includes:

1. Identifying the applicable Indian Standard.
2. Arranging product testing through the appropriate recognised laboratory.
3. Obtaining a conforming test report.
4. Preparing manufacturing and technical documents.
5. Submitting the application and test report through MANAK Online.
6. Completing the required factory assessment and other BIS formalities.
7. Receiving the licence and BIS CML number after successful verification and approval.

Key difference between the BIS certification Procedures

Note: The BIS ISI certification for domestic manufacturers is different from the ISI mark certification process for foreign manufacturers.

How to Pay BIS Application Fees Through the Online Portal?

MANAK Online also facilitates online payments for applicable BIS certification activities. The BIS certification cost that is usually associated with an ISI Mark licence may include:

• Application fee
• Inspection or visit charges, as applicable
• Testing and laboratory charges
• Licence fee
• Marking fee, wherever applicable
• Renewal and other applicable charges

The actual certification cost depends on the product, applicable Indian Standard, testing requirements, number of product varieties, as well as the relevant BIS fee provisions.

What Happens After Submitting the BIS ISI Application?

Submitting a BIS ISI application does not complete the certification process. BIS basically evaluates whether the manufacturer can consistently produce products conforming to the applicable Indian Standard. The subsequent activities may include the following:

• Application scrutiny: BIS reviews the submitted information and documents. Any missing or inconsistent details may lead to queries.
• Factory inspection: The manufacturing premises are checked to verify machinery, production arrangements, testing facilities, personnel and quality-control systems.
• Product testing: The product is tested against the relevant Indian Standard in order to establish conformity with the prescribed requirements.
• Query resolution: The applicant must provide appropriate clarifications or corrective documents wherever BIS raises observations or any queries.
• Licence grant: Once the applicable requirements are fulfilled and the assessment is satisfactory, BIS may grant the ISI mark certification with the approved product scope.

After receiving the licence, the manufacturer must follow the applicable marking requirements and conditions of the licence before using the ISI Mark and CML number on products.

How to Track Your BIS ISI Application Status Online?

After submitting an application, manufacturers can use their MANAK Online dashboard in order to monitor its progress. A general tracking process includes the following steps:

1. Visit the official MANAK Online website.
2. Log in using the registered applicant credentials.
3. Open the Product Certification section.
4. Navigate to submitted applications.
5. Locate the relevant application number.
6. Check the available application status and notifications.
7. Review any pending requirements or queries raised by BIS.

If BIS requests additional information, the applicant should provide accurate clarifications as well as supporting documents within the prescribed period, in order to proceed with the BIS ISI certification process smoothly. Regularly checking the dashboard and registered email account helps manufacturers avoid missing important communication.

How to Download a BIS ISI Certificate Online?

After BIS grants the licence, the manufacturer can access the available certificate-related services through the portal. The general BIS certificate download process is as follows:

1. Open the official MANAK Online portal.
2. Log in using the registered account credentials.
3. Access the applicant or licence-holder dashboard.
4. Locate the approved licence.
5. Open the relevant licence details.
6. Select the available certificate download option.
7. Save the certificate for company records and compliance purposes.

After downloading the certificate, verify the following information:

• BIS licence number (CM/L number).
• Name of the licensed manufacturer.
• Manufacturing unit address.
• Applicable Indian Standard.
• Approved product description and scope.
• Licence validity and current status.

Businesses should also verify the licence's current status before relying on it for procurement or commercial transactions in the regulatory Indian market. A downloaded document alone does not establish that the licence remains active for future compliance procedures.

How to Reply to BIS Queries on MANAK Online?

During application scrutiny, BIS may raise clarifications or queries if documents are incomplete, product information is unclear, or certain technical details require clarification. Applicants must respond in an appropriate manner in order to avoid unnecessary delays.

Follow these general steps:

1. Log in to MANAK Online: Access your registered account using the applicant credentials.
2. Open Submitted Applications: Locate the application against which BIS has raised an observation.
3. Review the Query: Carefully read the objection and identify the specific information or correction requested.
4. Prepare the Response: Provide a clear explanation along with corrected documents, test reports, or additional technical information.
5. Upload Supporting Documents: Attach the relevant files in the prescribed format.
6. Submit the Reply: Review the response and submit it through the available portal facility.
7. Monitor Further Communication: Regularly check the dashboard for additional observations or updates from BIS.

Note: Timely and complete query resolution helps keep the certification application moving through the assessment process. Consulting professional BIS certification consultants can help avoid errors and respond to queries to simplify compliance in the Indian market.

How Can Brand Liaison Help With the BIS ISI Mark Portal and Certification?

Obtaining an ISI Mark licence involves much more than filling out an online application. Manufacturers must understand the applicable Indian Standard, prepare technical documentation, arrange product testing, and establish the required manufacturing and quality-control arrangements.

This is where professional BIS consultancy support becomes valuable.

Brand Liaison provides end-to-end BIS certification and regulatory compliance assistance to Indian as well as international manufacturers. With 10+ years of experience, 5,000+ certificates, 1,000+ BIS projects, and 500+ FMCS projects, the team of experts supports businesses through different stages of the certification process.

Here is why businesses choose Brand Liaison as a top BIS consultant in India:

• Product eligibility assessment: Identifying whether a product requires mandatory BIS certification and determining the applicable certification route. Also allows businesses to check product eligibility for BIS certification before proceeding with the application.
• Indian Standard identification: Helping manufacturers identify the correct IS number and relevant product requirements.
• Documentation preparation: Assisting with company, factory, technical and quality-control documents.
• MANAK Online application support: Guiding applicants through portal registration, application preparation, submission as well as related formalities.
• Laboratory coordination: Supporting product testing arrangements with applicable BIS-recognised laboratories.
• Factory inspection preparation: Helping manufacturers understand machinery, testing facilities, production and quality-control requirements.
• BIS query management: Assisting with responses, clarifications and documentation during application processing.
• Post-certification support: Providing comprehensive guidance on licence renewal, scope changes and ongoing compliance obligations.

Whether a business is applying for its first ISI licence or managing certification requirements for multiple products, Brand Liaison, as a reliable BIS consultant in Delhi, India, helps simplify the process through practical guidance and end-to-end support for Indian market compliance.

Conclusion

The online BIS ISI Mark Portal has made product certification applications and licence management more accessible for manufacturers. Therefore, it is important to evaluate their product and factory readiness before beginning the BIS ISI online process. With the right preparation and professional guidance from expert BIS ISI certificate consultants in India, businesses can manage certification requirements in a more systematic manner and avoid common application-related difficulties.